Credit Report -
Frequently asked questions
View our range of common questions about your credit report and what you need to know.
If you find an issue with the credit information Easy Street has about you, get in touch with us.
If you believe that information within your credit report is incorrect, contact the company responsible for the error (or we can help you ask them to correct it). Alternatively, you can get in touch with the credit reporting body that provided your report. They can undertake an investigation and let you know what they find.
If you find an issue with the credit information Easy Street has about you, please contact us on 1300 13 14 65 to discuss.
If you think you have been the victim of fraudulent credit applications (often referred to as identity takeover), we strongly recommend you contact the relevant credit reporting bodies promptly and ask them not to use the information they hold on you.
You can contact the relevant credit reporting body using the contact details below:
Equifax (www.ccr.equifax.com.au)
Phone: 138 332
Mail: Attn. Equifax Public Access
PO Box 964
North Sydney NSW 2059
illion Australia Pty Ltd (www.illion.com.au)
Phone: (03) 9828-3447
Mail: Privacy Complaints
PO Box 7405
St Kilda Rd
Melbourne VIC 3004
Easy Street uses two Credit Reporting Bodies, Equifax and Illion Australia.
Yes, of course you can. There are a number of websites you can visit for more information regarding credit reporting, including (but not limited to):
Office of the Australian Information Commissioner
Australian Retail Credit Association